Refund Policy

Last updated: [17.06.2025]

Digital Products Only

All products sold on Plant House & Garden are digital in nature — including downloadable planners, e-books, brochures, and music files. Since these items are delivered instantly via download, refunds are generally not provided.

When Refunds Are Granted

Refunds will only be issued under the following circumstances:

• You are unable to download your purchased file due to a technical error.
• You received a corrupted or non-working file.

To request a refund, please contact us within 48 hours of purchase at 📧 info@planthouseandgarden.com. Include your order number and a detailed description of the issue.

Non-Refundable Situations

Refunds will not be issued if:

• You changed your mind after purchasing.
• You mistakenly purchased the wrong product.
• Your device or software is incompatible with the product (please check compatibility before purchasing).

Need Help?

We want you to have the best experience possible. If you encounter issues with your download or file access, please contact us at 📧 info@planthouseandgarden.com, and we’ll do our best to resolve the issue promptly.